Privacy Policy

Eventfuly (Pty) Ltd ("Eventfuly", "we", "us" or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard the personal information of visitors to our website and persons who join our waiting list, and is issued in compliance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").

1. Who we are

Eventfuly (Pty) Ltd is a private company duly incorporated in the Republic of South Africa. We operate the website located at eventfuly.co.za (the "Website") and the related services described therein.

For purposes of POPIA, Eventfuly (Pty) Ltd is the Responsible Party in respect of the personal information described in this Policy.

Registered address: 1 Tamchele Avenue, Beverley, 2191, Republic of South Africa.
Information Officer: Andrew Kay.
Contact email: andrew@eventfuly.co.za.

2. Information we collect

Through the Website, we collect the following categories of personal information:

• Contact information — your email address, submitted via the waiting list form.
• Sign-up classification — your indication of whether you are joining as a vendor or as a person planning an event.
• Technical information — internet protocol (IP) address, browser type and version, device type, operating system, referring URL, pages visited and time spent on the Website, collected automatically through standard server logs and any analytics tools we may deploy.
• Communications — the content of any messages or correspondence you send to us, including replies to our email communications.

We do not knowingly collect special personal information (such as health, biometric, religious, political or financial information) through the Website.

3. Purpose of processing

We process your personal information for the following purposes:

• To register and maintain your place on our waiting list.
• To send you launch updates, onboarding communications and information related to the services for which you have registered interest.
• To respond to enquiries and correspondence directed to us.
• To analyse usage of the Website and improve its functionality, performance and content.
• To comply with our legal and regulatory obligations.
• To protect our rights, property and the safety of our users and the public.

4. Lawful basis

We process your personal information on the following lawful bases under POPIA:

• Consent — you provide your personal information voluntarily when you join our waiting list, and your submission of the form constitutes consent to the processing described in this Policy.
• Legitimate interests — for the operation, security and improvement of the Website, and for direct communications relating to the service for which you have registered.
• Legal obligation — where processing is required to comply with applicable law.

You may withdraw your consent at any time by following the procedure set out in section 9 below. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

5. Sharing and disclosure

We do not sell your personal information. We may share your personal information with the following categories of recipients, each of whom acts as our Operator under POPIA and is contractually required to protect your information:

• Email service providers — for the delivery of transactional and marketing communications, including MailerLite Limited.
• Hosting and infrastructure providers — for the operation of the Website, including Vercel Inc.
• Analytics and product tools — to the extent we deploy such tools to understand Website usage.
• Professional advisers — including legal, accounting and audit professionals, where reasonably required.
• Regulators and authorities — where required by law or in connection with the exercise or defence of legal claims.

6. Cross-border transfers

Certain of our Operators, including MailerLite Limited (incorporated in Ireland) and Vercel Inc. (incorporated in the United States), are located outside the Republic of South Africa. In transferring your personal information to such Operators, we comply with section 72 of POPIA by ensuring that the recipient is subject to a law, binding corporate rules or binding agreement which provides an adequate level of protection that effectively upholds principles for reasonable processing of personal information substantially similar to those in POPIA.

7. Retention

We retain your personal information only for as long as is necessary to fulfil the purposes set out in this Policy, including for the purposes of satisfying any legal, accounting or reporting requirements. Where you have joined our waiting list, we will retain your contact information until you request its deletion or until we determine, acting reasonably, that the information is no longer relevant to our service.

8. Security

We implement reasonable technical and organisational measures to safeguard your personal information against loss, unauthorised access, alteration, disclosure or destruction. These measures include encryption of data in transit, restricted access to systems containing personal information, and contractual security obligations imposed on our Operators.

No method of transmission over the internet or method of electronic storage is, however, completely secure, and we cannot guarantee the absolute security of your personal information.

9. Your rights

Subject to the provisions of POPIA, you have the right to:

• Request confirmation of whether we hold personal information about you.
• Request access to such personal information.
• Request the correction, destruction or deletion of your personal information.
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator.
• Withdraw any consent previously given.

To exercise any of these rights, please contact our Information Officer at andrew@eventfuly.co.za. You may also unsubscribe from email communications at any time by clicking the unsubscribe link contained in each communication.

Complaints to the Information Regulator may be directed to:

The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: enquiries@inforegulator.org.za  ·  complaints: POPIAComplaints@inforegulator.org.za

10. Cookies and tracking

The Website may use cookies and similar technologies to operate and improve the user experience, including remembering your preferences and measuring Website traffic. You may control cookies through your browser settings. Disabling cookies may affect the functionality of the Website. Where required by law, we will request your consent before placing non-essential cookies on your device.

11. Children

The Website and our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact our Information Officer and we will take steps to delete such information.

12. Updates

We may update this Policy from time to time to reflect changes in our practices or in applicable law. Where we make material changes, we will notify you by reasonable means, such as by email to the address you have provided or by a notice on the Website. The "Effective date" at the top of this Policy indicates when it was last revised.

13. Contact

If you have any questions, requests or complaints concerning this Policy or our processing of your personal information, please contact our Information Officer using the details below.